Terms & Conditions

Effective date: September 7, 2026

These terms apply to use of BereaHVAC.com and the Berea Refrigeration service-text program operated by Berea Refrigeration & Restaurant Equipment Repair LLC.

Website and service requests

Our website describes our heating, air conditioning, refrigeration, and restaurant-equipment services. Submitting an inquiry does not confirm an appointment, authorize work, or establish a final price. We will confirm service arrangements with you. Work scope, pricing, payment terms, and any applicable warranties are described in the estimate, invoice, or agreement for your job.

Equipment quotes, orders and delivery

Berea Refrigeration is your point of contact for equipment pricing, orders, delivery coordination and support. Specifications, availability, lead times, freight, taxes, installation scope, payment schedule, warranty coverage and cancellation or return terms are confirmed in your written quote or order agreement. A specification sheet or quote inquiry is not an accepted order. Review the final written terms before authorizing payment. Delivery dates are confirmed for the individual order.

Berea Refrigeration service-text program

Customers who opt in may receive texts about scheduling, appointment reminders, technician arrival updates, service coordination, estimates, and invoices. The program is limited to service-related messages and does not include promotional offers or advertising.

Consent and frequency

You must be the subscriber or an authorized user of the mobile number you provide. On our website, opt in by selecting the separate service-text consent checkbox on the review-and-submit step, entering your authorized mobile number, and submitting your request. The checkbox is optional and unchecked by default. Our team reviews the recorded consent before adding the number to service messaging. Simply providing your number or requesting service is not enrollment. Consent is optional and is not a condition of purchasing goods or services. Message frequency varies according to your appointments, requests, and service activity. Message and data rates may apply under your mobile plan.

Stop messages

Reply STOP to unsubscribe. After opting out, you may receive one final confirmation message. No further program texts will be sent unless you opt in again. You can continue to contact us and arrange service by phone or email. Tell us if you change or relinquish your number.

Get help

Reply HELP for assistance. You may also call 859-619-6260 or use our customer service form. For an urgent service request, call us rather than relying on a text response. For an immediate threat to life or safety, call 911.

Delivery and availability

Message delivery depends on your mobile provider and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Do not rely on a text alone to confirm an appointment change; contact us if you need confirmation.

Privacy

Our Privacy Policy explains how we collect and use information. Mobile numbers, SMS opt-in information, and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Providers may process this information on our behalf to deliver and administer our messages.

Contact

Berea Refrigeration & Restaurant Equipment Repair LLC 2474 Calico Rd., Berea, KY 40403 859-619-6260 | office@bereahvac.com